Neuf Has Ruined My Life

Way back in October/November, when I was at the height of my moving & getting settled stress, the only thing that seemed to go right for me was Neuf. Ah, the shiny little Neufbox, all lit up, that offered me endless internet and long-distance calls. It saved my life. I was a happy girl for the next several months.

In my attempt to be responsible, I mailed off my letters of notice to my landlord, utilities, etc., asking to please end all services at the end of April when I vacate my apartment. Letter stated very clearly to end service on April 30.

So what does Neuf do? While I was away in Bulgaria (yes, I'm getting around to writing a blog about those travels as well), Neuf cancelled my service. I came home to a dead Neufbox and no phone line. My savior Rich, whose French is far better than mine, called them on my behalf to find out what happened. Yup, they recieved my letter. Yup, they cancelled my service on April 9, a full 21 days early. Yup, they acknowledge this was an error on their part. And yup, in typical French fashion, they claimed there was nothing they could do to reverse this. I was officially no longer with Neuf. No more internet. No more phone. No more life as I knew it.

Jess calmed me from my complete and utter breakdown. I feel so lame for being so upset by this-- after all, I only have a few more days here and went for almost 2 months without phone & internet when I first arrived and managed. I just hate being detached from everyone back home. It sucks.

Lifesaver Rich gave me a spare set of his keys and said I can come to his place and mooch his internet whenever I need to. He may want to retract that offer soon! Unfortunately he doesn't have the phone deal I had, so I went and bought a phone card today so I can use his phone and not be subjected to stupid payphones.

So, way to go Neuf. For probably the first time in French history, you were ahead of the game. And you ruined my life in the process. Moral of the story: Being responsible and giving 30 days' notice will come back to haunt you.

I am so ready to come home...